If you have questions or concerns regarding this statement please contact the NYCWine.com Compliance Officer by e-mail at privacy@NYCWine.com
. You will receive acknowledgement of receipt of your email within 48 hours.
Because this Web site wants to demonstrate our commitment to our users' privacy, we want to disclose our information practices and notify users about:
- The personally identifiable information NYCWine.com collects.
- How NYCWine.com uses the information.
- How NYCWine.com may share your information.
- What choices are available to our customers regarding collection, use and distribution of the information.
- What measures NYCWine.com takes to protect the information under its control.
- How users can correct any inaccuracies in the information.
, by mail at Metropolitan Vintners or by phone at 1-800-442-6472.
Information Collection and Use
NYCWine.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. You may receive information regarding new features, services and special offers we think you'll find valuable. We may also share information with carefully selected business partners. These businesses may use the information we share to provide valuable opportunities and offers. If you'd like to opt out of future mailings from NYCWine.com follow the procedure outlined in the Email Opt-out section below. When we present you with the opportunity to receive marketing opportunities from our business partners we will automatically subscribe you for these promotions unless you opt-out of these third party marketing programs. You are able to access your information in order to update it by logging in to your account online or by sending an email to privacy@NYCWine.com
with your update request. Please send an email to privacy@NYCWine.com
if you would like to delete your account and have all your information removed from our systems.
No registration is required in order to view this website, read wine reviews, or research wine stores in your area. However, you must create an account and agree to the website’s Terms and Conditions prior to completing any purchase. Users are required to provide their name, phone number, date of birth, street address, email address, and a password. This information is necessary in order for us to contact users about services on our site for which they have expressed interest.
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. NYCWine.com does not store this information. Your friend may contact us at privacy@NYCWine.com
to request that we remove this information from our database.
If you choose to Write a Review, Comment on a Blog or post a public profile on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through your reviews and blog postings in these forums.
NYCWine.com order forms request data from users including name, shipping/delivery address; and based on payment option selection this may also include financial information such as credit card number, expiration date, billing address, and billing phone number. This information is used for billing purposes to verify that the customer is of legal age, and to fill customers' orders. During the order process users will have an option to select a payment method including options such as Cash, Credit Card, Check and Paypal. For Cash payments and Credit Cards processed directly by the wine store or winery, you will not be requested to provide financial information to the website. The wine store or winery will contact you directly to collect this information. When you purchase wine or other products through the website using Paypal you will be required to create a new Paypal account or use an existing account and you will complete the purchase through Paypal. In this case NYCWine.com will not request or collect any credit card information from you. If we encounter difficulty when processing an order placed through our website our Customer Service department will use your account contact information to contact you. Any and all financial or personal information that we collect directly is always collected on a secure webpage and the data is encrypted for our customers' protection. It is not sold or shared with anyone else under any circumstances.
We collect contact information, such as name, shipping address and phone number, for gift recipients to ensure correct gift delivery. We do not sell, share or rent any contact information for gift recipients with third parties. We do not sell or rent any personally identifiable information that you provide to us regarding gift recipients, but they may receive offers from us highlighting new features, new products and services and special offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of ourselves and our business partners. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us.
We use IP addresses to analyze trends, administer the site, track users' movement and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable sites.
We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. NYCWine.com will share aggregated demographic information with its partners and advertisers. This is not linked to any personal information that can identify any individual person. We have contractual relationships with third-party service providers, included but not limited to the following: email and postal marketing, shipping for wine orders, and credit card processing to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes and are under strict confidentiality agreements. We value your privacy at NYCWine.com, and will never release any account information to anyone outside of the necessary core groups that help our business function unless our customers give us the authority to do so. We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
This web site contains links to other sites. Please be aware that NYCWine.com is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys & Contests
Our site requests information from users via surveys and contests. Participation in surveys and contests is voluntary and the user can choose to disclose information or not. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code and age level). Contact information will be used to notify the winners and award prizes. This information may be used for marketing opportunities by NYCWine.com if authorized by the registrant, and will also be used for purposes of monitoring or improving the use and satisfaction of this site.
When our order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted for the customer’s protection. On a secure page such as our order form, the lock icon on the bottom of Web browsers' switches to locked, as opposed to unlocked mode, and back to open mode when you are just browsing. We also do everything in our power to protect user data offline. All sensitive information is restricted in our offices. Only employees who need the information to perform a specific job (for example, a Customer Care representative) are granted access to personally identifiable information. The servers with personally identifiable information are stored in a secure environment. If you have any questions about the security at our website, you can send an email to: privacy@NYCWine.com
Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company. In the event that another company acquires us or a significant portion of our assets is sold to another company, all customer data including financial records and consumer information collected on NYCWine.com may be transferred to the new company. You will be notified via of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
Metropolitan Vintners, LLC
New York , NY 10028
The Privacy Notice posted on this site was updated on August 17th, 2009.