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New York City's Guide to Wine Delivery, Wine Stores, Wine bars and Tastings

PRIVACY

If you have questions or concerns regarding this statement please contact the NYCWine.com Compliance Officer by e-mail at privacy@NYCWine.com. You will receive acknowledgement of receipt of your email within 48 hours.

Because this Web site wants to demonstrate our commitment to our users' privacy, we want to disclose our information practices and notify users about:
  • The personally identifiable information NYCWine.com collects.
  • How NYCWine.com uses the information.
  • How NYCWine.com may share your information.
  • What choices are available to our customers regarding collection, use and distribution of the information.
  • What measures NYCWine.com takes to protect the information under its control.
  • How users can correct any inaccuracies in the information.
This website is wholly owned and operated by Metropolitan Vintners, LLC.  If you feel that our company is not abiding by its posted privacy policy, please contact ourCompliance Officer by email at privacy@MetropolitanVintners.com, by mail at Metropolitan Vintners or by phone at 1-800-442-6472.

Information Collection and Use

NYCWine.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way that varies from what is disclosed in this statement. You may receive information regarding new features, services and special offers we think you'll find valuable. We may also share information with carefully selected business partners. These businesses may use the information we share to provide valuable opportunities and offers. If you'd like to opt out of future mailings from NYCWine.com follow the procedure outlined in the Email Opt-out section below. When we present you with the opportunity to receive marketing opportunities from our business partners we will automatically subscribe you for these promotions unless you opt-out of these third party marketing programs. You are able to access your information in order to update it by logging in to your account online or by sending an email to privacy@NYCWine.com with your update request. Please send an email to privacy@NYCWine.com if you would like to delete your account and have all your information removed from our systems.

Registration

No registration is required in order to view this website, read wine reviews, or research wine stores in your area. However, you must create an account and agree to the website’s Terms and Conditions prior to completing any purchase. Users are required to provide their name, phone number, date of birth, street address, email address, and a password. This information is necessary in order for us to contact users about services on our site for which they have expressed interest.

Tell-a-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. NYCWine.com does not store this information. Your friend may contact us at privacy@NYCWine.com to request that we remove this information from our database.

Writing Reviews/Community

If you choose to Write a Review, Comment on a Blog or post a public profile on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit through your reviews and blog postings in these forums.

Ordering

NYCWine.com order forms request data from users including name, shipping/delivery address; and based on payment option selection this may also include financial information such as credit card number, expiration date, billing address, and billing phone number. This information is used for billing purposes to verify that the customer is of legal age, and to fill customers' orders. During the order process users will have an option to select a payment method including options such as Cash, Credit Card, Check and Paypal. For Cash payments and Credit Cards processed directly by the wine store or winery, you will not be requested to provide financial information to the website. The wine store or winery will contact you directly to collect this information. When you purchase wine or other products through the website using Paypal you will be required to create a new Paypal account or use an existing account and you will complete the purchase through Paypal. In this case NYCWine.com will not request or collect any credit card information from you. If we encounter difficulty when processing an order placed through our website our Customer Service department will use your account contact information to contact you. Any and all financial or personal information that we collect directly is always collected on a secure webpage and the data is encrypted for our customers' protection. It is not sold or shared with anyone else under any circumstances.

Gift Recipients

We collect contact information, such as name, shipping address and phone number, for gift recipients to ensure correct gift delivery. We do not sell, share or rent any contact information for gift recipients with third parties. We do not sell or rent any personally identifiable information that you provide to us regarding gift recipients, but they may receive offers from us highlighting new features, new products and services and special offers we think they will find of interest. Also we may send marketing offers to gift recipients on behalf of ourselves and our business partners. In connection with such offers, we allow gift recipients to opt out of receiving future marketing-related mailings from us.

Cookies

A cookie is data stored on the end-user's hard drive with information that relates directly to the end-user's visit to our web site. Any information placed in the cookie is accessible only to NYCWine.com, and will not be sold or shared with anyone else under any circumstances. We use a cookie to store a unique session identifier, which allows us to maintain shopping cart and state selections from one page request to the next, and maintain session information from one visit to the next. By setting a cookie on our site, the user would not have to log in more than once, t